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Insuring With Shannons

Discussion in 'Kombi Club' started by melissa, May 9, 2010.

  1. cbus

    cbus Well-Known Member

    Messages:
    10,836
    Location:
    sunshine coast
    Small repair not a problem.
    Check if shannons wil supply a list of reccommended repairers for older vehicles your area or check a few panelbeaters that look professional and check their work.
    Judge their keeness to do the job.

    Problem with big repairs on a kombi is that panel shops are usualy not keen to work on things that may have rust etc in other areas and not straightfoward in/ out jobs.

    A simple repair shouldnt be an issue and would be just like any other accident repair.
     
  2. Kandeb

    Kandeb New Member

    Messages:
    6
    Location:
    Redcliffe
    Thanks cbus, will do.
     
  3. KahunaKombi

    KahunaKombi Super Moderator Staff Member

    Messages:
    18,484
    Location:
    Bracken Ridge, Qld
    IT's the damage you can't see that is more of an issue than the dent(s) you can see - ask Kai of his experience eg hit up the rear damaged the engine mounts, side on @ front can throw a lot out also in suspension geometry etc .... This is also relevant to new age cars eg I had a moron in a big 4WD with tow bar reversed into my Subaru Liberty in a shopping centre car park (I was gone no more than 5 minutes & they were gutless enough to hit and run) and they punched a hole in the bumper didn't look too bad BUT the subframe behind was bent also - I say no more.
     
    Debstar likes this.
  4. melissa

    melissa Administrator Staff Member

    Messages:
    14,406
    Location:
    Newcastle NSW
    After recently passing on the Mk3 Golf to my brother, I called Shannons to remove it from my policy. With The Touareg, the 75 bay, the 74 bay, the 62 split, the 2001 beetle and the Royal Enfield all being on the one policy and removing the Golf, can you believe the instalments have gone up by $18!! Hmmm... might just have to buy another car now ;)
     
  5. Grantus

    Grantus Well-Known Member

    Messages:
    14,493
    Location:
    Southern ACT
    Last time my policy went up like that, was when NRMA sent my renewal for the bus, stating the driver was 108 years old with 90 years of driving experience! :rolleyes:

    I fessed up to them, and admitted that I was actually less than half that age,.......and the policy went up by $27! o_O

    I was surprised that firstly they would actually insure a 108 year old to drive a Kombi, and secondly, that they considered me to me slightly more of a risk! :eek:
     
    Last edited: Sep 26, 2016
  6. Russell Makuru

    Russell Makuru New Member

    Messages:
    12
    Location:
    Mooloolaba
    have only good things to say about shannons,a bush turkey went through my window an in turn my poptop came up an ripped the lining an bent an buckled mypop top ,.shannons are replacing the top with new lining an canvas.everyone was so understanding an couldn't do enoth to help
     
    melissa likes this.
  7. cruisn

    cruisn Member

    Messages:
    45
    Location:
    Noraville
    Just found out shannons have 1 free windscreen in their policy, which I think is so handy. It was so easy to claim as well
     
    Debstar and melissa like this.
  8. syncro

    syncro Well-Known Member

    Messages:
    8,957
    Location:
    Southern Highlands
    Did anyone else get a letter from Shannons looking for "Regional Developement Officers"?

    If my circumstances were different I would have jumped at the chance to work for them.
     
  9. KahunaKombi

    KahunaKombi Super Moderator Staff Member

    Messages:
    18,484
    Location:
    Bracken Ridge, Qld
    And it's 1 (one) per annum :eek: - repair or replace and it's up to the sub contractor you get.
     
  10. Mellow Yellow 74

    Mellow Yellow 74 Active Member

    Messages:
    800
    Location:
    Sydney
    Currently have my first claim with Shannon's on our daily driver (Kluger). Accident happened 3 weeks ago and it has been at the panel beater for 2 weeks and is still waiting for approval to commence repairs.

    I have called Shannon's several times and they gave me the assessors number and the repairers number and apparently it is up to me to follow this up with them. So I called both and the repairer is waiting for approval to commence and the assessor is waiting for more photos before approving so I am stuck in the middle.

    It is a relatively straight forward repair which requires a new front guard and maybe bumper, which the repairer advised will cost about $4,500. The weird thing is that someone else ran into us so ultimately it won't even be Shannon's paying for it.

    I have four cars insured with Shannon's including two Kombi's and a Karmann Ghia - God knows how long I would have to wait if the KG was damaged!

    Very disappointing response from "the enthusiasts" insurance company.
     
  11. syncro

    syncro Well-Known Member

    Messages:
    8,957
    Location:
    Southern Highlands
    They do actually if the other person is insured. It's called "knock for knock". It sounds like the repairer is causing the problem from what you have said.
     
  12. Mellow Yellow 74

    Mellow Yellow 74 Active Member

    Messages:
    800
    Location:
    Sydney
    So after giving the call centre, the assessor and the repairer a rev up it has now been approved and the estimated completion date is in 10 days which is over a month since the accident. I bet it wouldn't have taken this long if I had the hire car option and Shannon's were paying extra for this.
     
  13. syncro

    syncro Well-Known Member

    Messages:
    8,957
    Location:
    Southern Highlands
    It really is a pain that you have to do this for nearly everything in Australia.
     
  14. AC-T3

    AC-T3 Well-Known Member

    Messages:
    834
    Location:
    Woy Woy
    Not so fast my good man. My last MVA (and the one before that) was such an easy fix - took bent car to preferred repairer on the way back home, photo's, quote and insurance paperwork all done there and then, tentative date set for repairs (like 3 days hence), went home to find an email from my insurer, quick phone call back to insurer then repairer, all sorted before I had a chance to sit down to a cup of tea. Car fixed and back all within the week. Now thats NRMAde better and their green slips and insurances can be cheaper than Shannon's. I use both companies.
     
  15. Mellow Yellow 74

    Mellow Yellow 74 Active Member

    Messages:
    800
    Location:
    Sydney
    I worked out part of the problem - the claims assessors are not dedicated to Shannon's, they are Suncorp employees who assess claims for various Suncorp insurance brands such as AAMI, APIA, Just Car, InsureMyRide and Bingle.

    So although Shannon's is marketed as being a specialist insurer for car enthusists you are getting the same claims service (albeit with different benefits such as salvage rights etc) as the budget insurer brands and wait in the same line as the plebs for service.
     
    Last edited: Feb 9, 2017
  16. syncro

    syncro Well-Known Member

    Messages:
    8,957
    Location:
    Southern Highlands
    Shannon's is just an agent the same as GIO, Woolworths and Coles is for insurance.
     
  17. KahunaKombi

    KahunaKombi Super Moderator Staff Member

    Messages:
    18,484
    Location:
    Bracken Ridge, Qld
    You left out restricted usage :rolleyes: which they calculate into the premium = :cool: ...... but who do you think is topping up and supporting those they give further discount to for Club or Special Vehicle Registration who may very well do the same kilometerage/mileage as a full rego vehicle :eek: shame I suggest that but hey :p:p:p they wouldn't give it away so cheap unless they were getting $$$$$ from some other source = slugging other policy holders :confused:
     
  18. prone

    prone Active Member

    Messages:
    230
    Location:
    Sydney
    Seven months ago I had a car accident (not in my kombi). I have full comprehensive insurance for this vehicle with Shannons which costs me over $1,000 per year.

    It's a really really really long story but the bottom line is that after seven months Shannons have still not been able to have my vehicle repaired to a satisfactory level (I used one of Shannons recommended repairers). Shannons have also been an absolute nightmare to deal with as has their repairer.

    As soon as my claim is resolved I will be looking for a new insurer for both of my vehicles. I have been extremely disappointed with Shannons and from my personal experiences with them I would not recommend Shannons to anyone.
     
  19. Wattie

    Wattie Well-Known Member

    Messages:
    803
    Location:
    Mildura. Victoria. Australia.
    I gave up on Shannons, my tin top T3 is not a camper, it does not have a fitted gas stove or fridge or sink cabinets, however it does have a Queen size bed with drawers underneath, everything is removable and the van can be return to original 7 seat configuration with a minimum amount of effort.
    As Shannons state they do not insure campers its too easy for them to use the "get out of claim card" in our case.

    With the recommendation of a KC member we now insure with RYNO Insurance Services www.rynoinsurance.com.au
    they are similar to shannons (special interest vehicles) and once informed of the modifications and setup of our T3 insured us................... and at a better rate than the big S :D
     
  20. JaneC

    JaneC Active Member

    Messages:
    139
    Location:
    Portland NSW
    :)
    We've just moved all vehicles over to Shannons and they were a tad cheaper than the one that begins with 'N'. Also no issues over classic cars
     

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