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Insuring With Shannons

Discussion in 'Kombi Club' started by melissa, May 9, 2010.

  1. syncro

    syncro Well-Known Member

    Messages:
    9,654
    Location:
    Southern Highlands
    Is it CIL's fault or the repairer?

    Many years ago I lost it with an NRMA employee. I lunged across the counter trying grab the arrogant pr**k. He would have been in a lot of pain and I would have been in a lot of trouble.
     
  2. shaven

    shaven Active Member

    Hi Lorraine... how did it compare with Shannons?
     
  3. ruby6689

    ruby6689 Well-Known Member

    Messages:
    8,382
    Location:
    Burnett Heads
    CIL and their ‘chosen repairer’ who stuffed us around for months. They wanted to put ‘Jayco’ windows in as they couldn’t find a supplier of the parts. I had 3 suppliers lined up in 24hrs. After waiting another couple of months CIL advised they were not happy with the quote so changed repairers. I got abused and told I would have to pay the first repairer for their time spent as I had changed repairer. They backed down quick when I told them that was CIL not me!
    The 2nd repairer, a friend of our case manager, took weeks to order parts then paid the wrong amount and did not follow up. We did as I knew where they were coming from, sorted that out then the parts sat on the docks for weeks waiting to be collected. It took less than 24 hours to actually repair the van.
    I am however still waiting for a part they forgot to order.
     
  4. syncro

    syncro Well-Known Member

    Messages:
    9,654
    Location:
    Southern Highlands
    Trying to pay a CTP early with Shannons is a drama. But ended up spending about dirty tree minutes on the phone with a helpful Irish girl talking about an upcoming holiday in Ireland.o_O
     
  5. shaven

    shaven Active Member

    Reading the last few pages... All ours + other things are insured with Shannons. I have asked them & other questions over the phone many times. When they refer me to the PDS, I politely tell them I am the paying customer so you tell me directly!!! When I get the answer I WANT, I then ask them to put that in an email to me. If they say they can not I then ask for their supervisor... basically either way I get the email with the wording I want... just in CASE!!!
     
    David H and oldman like this.
  6. cbus

    cbus Well-Known Member

    Messages:
    12,885
    Location:
    sunshine coast
    For people having issues re campers.
    Important to say you own a kombi because you are a car enthusiast.
    ie.. you bought it because its an old kombi and you do cruises, attend car shows etc. And you just like working on it, cruising. (Don't over do it:D . its just to establish your credentials as an enthusiast)
    Start by saying you want to insure your kombi before mentioning anything about camper.
    If fitted with gas cooker that may present a stumbling block even for number posted below. ?

    If a problem ask for supervisor.
    Try to sort it this way FIRST.

    If all else fails ring ...
    Allan Ogston
    Mobile. zero four 27 734311.
    Regional development officer.
    Shannon's.
    Wide bay

    He is not an underwriter ( doesn't actually issue insurance ) but if you convince him you are an enthusiast he will write a note to the issuing dept.
    Ok for all Au.
    Covers kombi campers and T3 no problem.
    Is happy for me to post this.

    Has real old car that he built himself so knows what its about.

    DON'T ABUSE THE OPTION.

    Cheers.
     
    Last edited: Jan 23, 2019
    oldman and syncro like this.
  7. melissa

    melissa Administrator Staff Member

    Messages:
    15,342
    Location:
    Newcastle NSW
    Read my post #158.

    It has been said many times in this thread.
     
  8. Slowbrick

    Slowbrick Member

    Messages:
    44
    Location:
    Newcastle
    Hate to revive an old thread but figured it might be relevant. Just got off the phone to Shannons to insure our new to us T3 Transporter. Its going to be setup as a camper and as soon as I said that I got told I wont be able to insure it. I explained to the lady on the phone that I dont plan on having a permanent kitchenette installed and that the stove will be portable and so will the sink. She was happy with that answer and progressed the policy.

    I think the policy is kinda dear but I attribute that to my location which is in a flood zone as it came back as $1044 a year for a daily driven T3 with a value of 10k. I opted for the roadside assist at $120 year instead of using NRMA and also opted to get salvage rights as they are not included until its 35 year old which added an extra $100 a year. I would hate to lose the van to a hailstorm or light crash and lose all of the cabinets inside.

    So I guess the real cost was closer to $780 had I not opted for the extras. Still seems dear but I guess it is a risky kind of vehicle given the use cases and my location being that of a flood risk zone. While on the phone i cross checked my policy for my 05 DID Pajero and its $695 through suncorp who were the cheapest at the time meaning the van costs an extra $85 over the Pajero for the core product but I chose to add the extras which bumped it up.

    I read some of the horror stories but to be fair I can see why they would deny to insure a camper due to the unique risk of personal belongings getting pinched, fires and other more "homelike" disasters that dont really affect cars. The lady explained that as long as I dont have a fixed kitchenette in the cabinets and that I am ok to nominate any extra valuables such as laptops, tvs etc with my home insurance that they will be more than happy to provide cover. I got this answer by asking her "what do I have to do to be able to have it setup as a camper but also get insurance" and thats what she told me.
     
    Last edited: Oct 26, 2020
    David H and Luckyphil like this.
  9. wirrah

    wirrah Well-Known Member

    Messages:
    2,199
    Location:
    Lower Hunter, NSW
    This is about what I pay for the '91 Caravelle (bus) with NRMA for similar coverage. Although it can be insured with Veteran & Vintage but they want it garaged and the '71 Westy has that space.
     
  10. chris taylor

    chris taylor Well-Known Member

    Messages:
    2,848
    Location:
    adelaide sth aust
    Doesnt make any sence to me "re " kitchenette. They insured my 76 camper that has a built in gas stove ,micro wave,
    N fridge.
     
  11. Slowbrick

    Slowbrick Member

    Messages:
    44
    Location:
    Newcastle
    It didnt made any sense to me either and they are happy for me to have a portable stove in the same place as an inbuilt but not an inbuilt. The same goes for the fridge. I can have a fridge in the cabinet but it cant be permanently fixed to the cabinet with mounting hardware but can sit freely in the cabinet. Wouldnt it make sense to make things less able to be stolen by fixing them down and much less likely to be stolen?
     
  12. David H

    David H Well-Known Member

    Messages:
    6,175
    Location:
    newcastle
  13. David H

    David H Well-Known Member

    Messages:
    6,175
    Location:
    newcastle
    Read thru the threads I've posted!
    Insurance company @slowbus does not embody logic:(.
    Nobody will steal your stove:p. Bolting it down to what they steal just makes it harder.
    They may steal your camper:( with your bolted down stove:(.
    Their game.... you have to play by their rules.
    Now for the photos of what you bought:).
    Cheers
     
    Last edited: Oct 26, 2020
  14. Slowbrick

    Slowbrick Member

    Messages:
    44
    Location:
    Newcastle
  15. chris taylor

    chris taylor Well-Known Member

    Messages:
    2,848
    Location:
    adelaide sth aust
    Necessary safety issue,
    All things like that should be anchored down in the event of a crash wouldnt it.???
    Its law the car batteries be anchored to prevent flying around and creating sparks and possible fires why not things inside the vehicle .Imagine a loose fridge flying around, not good mate.:eek::confused:
     
  16. KahunaKombi

    KahunaKombi Super Moderator Staff Member

    Messages:
    21,642
    Location:
    Bracken Ridge, Qld
    Shannons generally also include windscreen repair or replacement so if you have a stone chip then put in a claim to get it repaired and if i can't be repaired then replaced. Where I am in Qld they get O'Brien Glass to do the work - you don't get to choose .... had 2 repairs done with 1 on a T3 SC and the other on a Type3 Fastback ;)
     
  17. Jethro

    Jethro Well-Known Member

    Messages:
    589
    Location:
    North West Sydney
    Try CIL insurance. They are specialist campervan insurers, they only insure you if you are a camper, unbelievably good value, agreed price, give them a go. My daughters T3 is with them and I'm switching from Shannon's next time it comes up.
     
    Luckyphil likes this.
  18. Whacko Jacko

    Whacko Jacko New Member

    Messages:
    16
    Location:
    Lilydale, Vic
    Thanks for the thread, just getting ready to insure the T2 before getting the RWC and joining the local car club for registration. You've all given me ideas and clues as to how to go about it.
    Cheers, Mrs Whacko
     
  19. Whacko Jacko

    Whacko Jacko New Member

    Messages:
    16
    Location:
    Lilydale, Vic
    Insurance Update: 1976 2 litre auto campervan
    Lumley Special Vehicles - outside their guidelines, cover unavailable
    CIL - we have our caravan ins with them. For $35000 agreed value the premium is $643.45. Didn't matter that we are putting it on club plates for 90 days. They wanted four photos from the outside and two photos from inside.
    Shannons - First call, would only insure for agreed value $27000 prem $286.14. Second call to discuss a review of the agreed value (I thought photos might make a difference) the rep agreed that the $27000 was too low and offered us $35000, prem $337.41, without photos.

    No brainer, Shannons for our situation. (Mrs Whacko)
     
  20. chris taylor

    chris taylor Well-Known Member

    Messages:
    2,848
    Location:
    adelaide sth aust
    think you will find that most ins companies will not ins vehicles that are more than 12 years old .Shannons seem to have gone the other way and are happy to do so ,i now have both my Caddy and kombi plus house and contents insured with them and got every thing cheaper again .
     
    TeeBee, Jethro, David H and 1 other person like this.

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