And it took me ages to train one particular female employee to stop saying "No Worries" all the time - to everyone and about everything. No Worries. No Worries. No Worries. Ugh! Me: "Can you please stop saying 'No Worries' all the time? You're having a conversation with a client, a person, but saying 'No Worries' to whatever they say sounds like you're disconnected from them. It sounds like you're not really listening to what they're saying - it's just an empty phrase." Her: "Oh. Sure. Sorry." Me: "Thanks." Her: "No Worries."