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parts suppliers

Discussion in 'Kombi Club' started by dakresto, Sep 10, 2009.

  1. dakresto

    dakresto Member

    Messages:
    148
    Location:
    sydney
    Is it me or does everybody have trouble with parts suppliers in Australia?

    I order some parts from Australia ,Pay via credit card and spend the next 2 weeks chasing them through aussie post ,couriers please only to find they were not sent? and its my fault?:rolleyes:

    I order online ,choose parts by pictures etc , check stock and then order a pallet of parts from the U.S and can track ,ring any time to check and 2 weeks later they are at my door.
    They ring me ,send Emails to see if all is Ok.;)
    This country has a lot to learn ! and don't get up me for ordering outside of Australia? if the same service was here, well you no!

    Please Note; That this does not include Roy ,he has been fantastic to me only he does not have all the parts I would like, lets just hope we all support him so he can stock more parts.
     
  2. missing

    missing New Member

    Messages:
    61
    Location:
    Brisbane
    I would agree with you 110%! With the exception of Roy at The Bus Stop (Who I cant praise enough) Ive had so many problems that I gave up on all other places. If i cant go into a shop and order over the counter I dont order. And yes I too have been told its my fault for missing / wrong items.
     
  3. KahunaKombi

    KahunaKombi Super Moderator Staff Member

    Messages:
    22,222
    Location:
    Bracken Ridge, Qld
    Some just don't have their act together and it is disappointing.

    I needed a part which was only available in UK or Canada and I chose Canada for a couple of reasons but as their on line purchasing system could not handle shipment to Oz I got hit with both local and OS postage even though a refund was promised it never happened so I wrote it off to a lesson in life.
     
  4. Frank

    Frank Active Member

    Messages:
    819
    Location:
    Frenchs Forest, Sydney
    Hi, i have also found the service from the Bus Stop to be excellent. I have bought quite a few bits and pieces and never been disappointed.
     
  5. kombibob

    kombibob New Member

    Messages:
    230
    Location:
    \
    I have had good service from Roy and great service from Classic veedub in Sydney usualy parts are on my doorstep the next day.
     
  6. dakresto

    dakresto Member

    Messages:
    148
    Location:
    sydney
    I would like to order from Australia but find it a lot easier to source from overseas.
    The fact that I will spend in excess of $10 grand on my kombi just in parts does not seem to matter to the last people I placed an order with?
    I use the computer a lot to order parts and have done for years , its convenient as a lot of the time I can see what I am ordering without taking up a sales persons time , I think they are better helping the bloke at the counter!
    The internet is a powerfull tool and I have no doubt it will be the way we buy everything in the future.
    I buy brake and clutch parts from a guy that says without the net he would not have a business, but he has a well thought out web site with pricing, pictures and stock etc and he sends the stuff when you order!!!!!
    Cheers
     
  7. dakresto

    dakresto Member

    Messages:
    148
    Location:
    sydney
    Got my parts today?
    Funny thing is there are a few things missing from the order,like the valve guides that were not in stock hence one of the many reasons I was told they were 2 weeks late. Oh and the fact that it is the 11/9 today and the invoice is dated the 9/9,the same date as the credit card transaction? But I was assured they were sent last week?

    I did have my doubts when everytime I asked where the parts were and I was asked what I had ordered? not my name ? I left out just a couple of things, guess which ones did not show up?
    I will have to ring up again for the 8th time and I suppose it will be my fault again!
    Very poor service , not CLASSIC service.:umm:

    I am having second thoughts if I will take the chance again, this resto may take longer than I thought.
     

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